Sample Assistant Store Manager Resume

Executive Summary

Skilled Operation Manager with solid experience managing all levels of multiple projects including budgeting and administration.

Core Qualifications

  • Staff training/development
  • Compensation/benefits administration
  • Employee scheduling
  • Consistently meet goals
  • Cross-functional team management
  • Extensive food/beverage knowledge
  • Restaurant experience
  • Food regulation compliance
  • Food Standards enforcement
  • Knowledge of inventory practices
  • Management and leadership experience
  • Work Experience

    Food Lion Beaufort, S.C. (March 2011 to Current)
    Assistant Store Manager

  • Manages the operation of Grocery Store and am responsible for providing direction and instruction to all store associates.
  • Directly responsible for the supervision of the Grocery mgr, Scan Analyst,DSD Receiver,FF*D mgr, Specialty
  • Merchandise Associate. Responsible for assisting the Store Manager with the day to day operation of the entire store.
  • Serve as a model for customer service and other vital behaviors and instills this value in all associates.
  • Manage and develops associates to ensure adherence to standard practices.
  • Maximize sales through excellent customer service and minimize shrink through proper utilization of company standard practices.

  • United Parcel Service Beaufort, S.C. (March 1997 to March 2012)

    Service Provider

  • Delivered to residential and commercial locations.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Performed deliveries throughout Beaufort and surrounding counties.
  • Dispatched for same-day pick ups.
  • Drove multi-stop routes and made deliveries of Hazmat freight.
  • Checked vehicles to ensure that mechanical, safety, and emergency equipment is in good working order. Provided excellent customer service in the package delivery sector with 100 percentage on time delivery.

  • Quality Beverage Hardeeville, S.C. (July 1995 to February 1999)

    Warehouse/Fleet Manager

  • Moved freight, stock and other materials to and from storage and production areas, loading docks, to
  • delivery vehicles.
  • Recorded numbers of units handled and moved, using daily production sheets or work tickets.
  • Used propane forklift to load trailer at warehouse.
  • Responsible for careful handling of all merchandise to avoid damage.
  • Obeyed traffic laws, and follow established traffic and transportation procedures.
  • Obtained receipts or signatures for delivered goods and collected payment for services when required.
  • Directed warehousing activities cor commercial and industrial establishments.
  • Participated in planning personnel-safety and plant protection activities.
  • Maintained accurate files on vehicle use, condition, and maintenance. Ensured all tractor trailers met D.O.T. safety standards.
  • Trained all new and current drivers on safe work methods, policies and procedures.

  • Denn’ys Restaurants Beaufort, S.C. (November 1990 to July 1995)

    Manager

  • Carefully interviewed, selected, trained and supervised staff.
  • Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Consistently obtained highest rating from the county health department.

  • McDonalds Hardeeville, S.C. (March 1985 to November 1990)

    Manager

  • Consistently provided friendly guest service and heartfelt hospitality.
  • Promptly and empathetically handled guest concerns and complaints.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues.
  • Demonstrated integrity and honesty while interacting with guests, team members and Owners.
  • Ensured food safety procedures were followed to company policies and health and sanitation regulations.
  • Consistently obtained highest rating from the county health department.
  • Promoted the business through participation in and sponsorship of community events.

  • United States Air Force (July 1979 to January 1985)

    Club/Restaurant Manager

  • Carefully interviewed, selected, trained and supervised staff.
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Efficiently resolved problems or concerns to the satisfaction of all involved parties.
  • Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
  • Trained and Managed 53 employees and achieved significant improvement in productivity, employee moral and retention.
  • Education

    1978 Battery Creek High School Beaufort, S.C. – High School Diploma General

    Community College of the Air Force – Management Degree 1984