Sample Automotive Service Writer Resume

Work History

Arbogast Buick, Pontiac,Gmc Inc, Troy, Ohio (March 2008 to December 2009)
Service Writer

  • Perform duties of service writer, schedule service appointments, write repair orders and dispatch work
  • Oversee work performed on a timely basis and completed on schedule
  • Contact customers to notify them of work completion or delays due to parts availability
  • Perform active delivery of completed vehicles with customers. Review repairs completed and advise of parts ordered to complete repairs at a later date.

 

Frank Z Chevrolet Inc, Dayton, Ohio ( May 2002 to February 2008)
Service Writer

  • Perform duties of service writer, schedule service appointments, write repair orders and dispatch work
  • Oversee work performed on a timely basis and completed on schedule
  • Contact customers to notify them of work completion or delays due to parts availability
  • Perform active delivery of completed vehicles with customers. Review repairs completed and advise of parts ordered to complete repairs at a later date.

 

Mid-Ohio Harley-Davidson, Inc, Springfield, Ohio (January 1999 to May 2002)
Service Manager

  • Oversaw the operations of complete service department
  • Assisted customers with information in regards to parts compatibility for their motorcycles
  • Responsible for hiring /firing of technicians and support personnel for service department
  • Responsible for maintaining a 20% or more increase in sales every year

 

Paul Sherry Chrysler, Dodge, Jeep, Inc, Piqua, Ohio (March 1990 to December 1999)
Service Writer

  • Perform duties of service writer, schedule service appointments, write repair orders and dispatch work
  • Oversee work performed on a timely basis and completed on schedule
  • Contact customers to notify them of work completion or delays due to parts availability
  • Perform active delivery of completed vehicles with customers. Review repairs completed and advise of parts ordered to complete repairs at a later date.

Education

Wright State University, Dayton, Ohio – B.S. Education

GM Training for Service Writer Certification