Sample Assistant Manager Resume

Objective

To obtain a position which will afford me the opportunity to contribute phenomenal leadership skills while also offering an opportunity for professional growth and development.

Profile

Goal-oriented individual with strong leadership skills.

Organized, highly motivated, and detail directed problem solver.

Enthusiastic, knowledge-hungry, eager to meet new challenges, and quickly assimilate newest and latest technologies, skill concepts, and ideas.

Highly analytical team player with aptitude for quickly scrutinizing environments to identify and prioritize needs/ risks and develop solutions.

Directed, recruited, and build retention of supervisors and staff of 62 employees.

Trained, supervised, and evaluated staff, coached improvement standard skills.

Productive and efficient work habits without supervision.

Excellent reporting and communication skills.

Education

B.A., Marketing/Sales Concentration, Southern University A&M College, Baton Rouge, LA

Professional Experience

Abercrombie & Fitch, Dallas/Baton Rouge 09/2007 - Present
Assistant Manager

Oversaw daily business and sales operation. Promoted in two locations.

Managed payroll, scheduling, and customer service. Hired, trained, and supervised over 60 employees. Maintained personnel files.

Prepared operational reports, carried out financial audits, and supervised inventory control.

Improved merchandising to enhance customer experience and increase sales.

Cato Corp. Baton Rouge 01/2007-07/2007
Assistant Manager

Promoted from hourly position within 2 weeks.

Responsibilities included customer service and all facets of running a department store.

Dillard's Department Store, Baton Rouge 03/2006-10/2006
Sales Associate

Handled all customer request and inquiries.

Responsible for arranging store displays and maintain fitting rooms.

Securing store at close.

1st Choice Furniture, Baton Rouge 01/2006-03/2006
Assistant Front Desk Clerk

Responsible for all aspects of customer service.

Provided clerical support in areas of file maintenance and preparation/processing of sensitive documentation.

Covergy's Corporation, Baton Rouge 06/2005-09/2005
Call Center CSR

Assisted wireless cell phone customers wit h items such as adding minutes and troubleshooting.

Responded to customer inquiries and request and resolved issues effectively and professionally.

West Telemarketing Corporation, Baton Rouge 02/2005-06/2005
Call Center CSR

Handled a high influx of inbound calls within a dynamic call center environment.

Delivered world class customer service and built customer satisfaction and loyalty to Shop NBC's customers.

Southern University, Baton Rouge 09/2003-04/2004
Resident Assistant

Worked in Boley Resident Hall 10-15 hours weekly performing duties such as responding to student and staff questions and answering telephones.

Enforced University and Resident Hall rules and regulation resulting in a safe and enjoyable living environment.