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Sample Computer Technician Resume

Summary


  • University of Phoenix MBA graduate offering a strong academic background in IT combined with excellent working experience as technician manager.
  • Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, tools and testing methodologies.
  • Consistently recognized favorably by clients for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues.

  • Experience


    GIG Productions, Patchogue, NY 2009 to Present
    Network Technician
  • Oversees the administration, management and maintenance of computer network systems. Install, upgrade, configure, troubleshoot and repair networks, networking hardware devices, software, Windows workstations, servers, and laptop operating systems and Mac OS.
  • Determine technical troubleshooting including system crashes, slow-downs, data recovery and LAN/WAN.
  • Determine needs daily and consistently maintaining high service standards.
  • Tracking inventory of equipment and parts as well as documentation of vendor activities.

  • Computer Solutions, Mastic, NY 2007 - 2009

    Independent Computer Technician
  • Install, upgrade, configure, and repair Windows workstations and laptop operating systems.
  • In-Home Wireless Installations - 802.11a,b, g wireless cards, routers, access points, signal boosters, and wireless printers for PCs, Laptops, and MAC OS.
  • Maintain current knowledge of hardware, software and network technology and recommend modifications as necessary.

  • Seimitsu Corporation, Mastic, NY 2004 -2006

    Computer Technician
  • Troubleshoot computer issues
  • Prioritize service tickets and complete them
  • Remotely troubleshoot and repair issues
  • Virus cleanup
  • Troubleshoot and repair hardware problems
  • Update/Upgrade software
  • Install software and troubleshoot software issues
  • Install operating systems

  • Cablevision, Melville, NY 2002 to 2004

    Advanced Support Technician Representative
  • Communicated effectively with customers via telephone providing 2nd and 3rd line technical support for HDTV using Remedy Help Desk CRM application.
  • Technologies and equipment included SAP, Dolby audio, DVR, Digital versus Analog devices, HDTV, EDTV, HDMI, DVI, Component and Composite cabling, DV, S-Video, Interlaced and Progressive Scan Signals, DOCSIS versus DAVIC.

  • Education


    University of Phoenix- Phoenix, AR March 2009
    MBA/Technical Management

    Briarcliffe College - Patchogue, NY June 2006
    BS Information Technology