Related Jobs
Related Content

Sample Waitress Resume

Summary

Customer-oriented, excellent interpersonal, communication skills. Knowledgeable in preparation, sale of alcoholic beverages, liquor laws. Knowledgeable about FOH/BOH restaurant operations. Talented in creating a warm, friendly welcoming atmosphere for patrons, co-workers.

Experience

HMS Host International Palm City Market Fort Amye Fort Myers, Florida(November 2011 to April 2012)

Waitress
  • Followed all safety and sanitation policies when handling food, beverage to uphold proper health standards.
  • Delivered exceptional service greeting, serving customers in timely, friendly manner.
  • Quickly recorded transactions in MICROS system to deliver prompt service.
  • Regularly checked guests ensuring satisfaction with food course, beverages.
  • Routinely cleaned work areas throughout each shift.
  • Managed closing duties, restocking items, reconciliation of cash drawer.
  • Demonstrated awareness of liability issues, the law by confirming legal drinking age, discontinuing service to intoxicated guests.
  • Maintained table settings removing courses, replacing utensils, refilling beverages promptly, courteously.

  • Denny's Fort Myers, Florida (June 2007 to December 2011)

    Waitress
  • Maintained knowledge of current menu items, garnishes, ingredients, preparation methods.
  • Suggested additional items to customers to increase restaurant sales.
  • Consistently adhered to quality expectations, standards.
  • Correctly calculated charges, issued bills, collected payments.
  • Immediately reported accidents, injuries, unsafe work conditions to manager.
  • Resolved guest complaints quickly, efficiently.

  • Denny's Fort Myers, Florida (July 2011 to November 2011)

    Manager
  • Interviewed, selected, trained, supervised staff.
  • Scheduled, directed staff in daily work assignments to maximize productivity.
  • Continually monitored restaurant, took appropriate action to ensure food quality, service standards were consistently met.
  • Minimized loss, misuse of equipment through proper restaurant supervision, staff training.
  • Correctly calculated inventory, ordered appropriate supplies.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, guest interactions.
  • Assigned tasks, oversaw the direction of employees to ensure compliance with food safety procedures, quality control guidelines.
  • Recognized, formally acknowledged outstanding staff performance to boost company morale, productivity.
  • Optimized profits by controlling food, beverage, labor costs on a daily basis.
  • Performed checkouts of servers to ensure all tickets were accounted for.
  • Performed restaurant walk-throughs to gauge timeliness, excellent service quality.
  • Effectively managed payroll, timekeeping, completion of the proper paperwork for new hires, terminations.
  • Purchased adequate quantities of necessary restaurant items, food, beverages, equipment, supplies.
  • Managed accounts payable, accounts receivable, payroll.
  • Counseled, disciplined staff when necessary.

  • EastLund Painting, Inc Tampa, Florida (April 1996 to February 2003)

    Owner
  • Determine staffing requirements, interview, hire, train new employees.
  • Manage staff, preparing work schedules, assigning specific duties.
  • Review financial statements, sales activity reports, performance data to measure productivity, goal achievement,
  • determine areas needing cost reduction, program improvement.
  • Prepare contracts, negotiate revisions, changes, additions to contractual agreements with architects, consultants, clients, suppliers, subcontractors.
  • Obtain all necessary permits, licenses.
  • Take actions to deal with the results of delays, bad weather, emergencies at construction site.
  • Direct and supervise workers.
  • Requisition supplies, materials to complete construction projects.
  • Performed debit, credit, total accounts on computer spreadsheets/databases, using specialized accounting software. Received, recorded, banked cash, checks, vouchers, reconciled records of bank transactions.
  • Prepared all taxes, payroll.

  • Education


    River Road High Amarillo, Texas - HS Diploma