Hyatt Regency, Philadelphia, PA 02/2002 - 06/2006
Responsible for setting up banquet room as instructed by Supervisor to include linen, service ware and glassware;
Attend roll call meetings before events to learn function particulars, including guest and hotel expectations;
Greet guests and respond to requests in a friendly and courteous manner;
Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function;
Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages;
Replenish beverages as necessary, and check with guests for overall satisfaction;
Once banquet is complete, reset banquet room according to Supervisor's specifications to ensure the readiness of the room for the following function;
Comply with attendance rules and be available to work on a regular basis;
Perform any other job related duties as assigned.
Gregg Conference Center, Ardmore, PA 02/2002 - 10/2003
Responsible for making the function space visually appealing and presenting the menu offering for the event; including linen and table setting, food station design, and beverage service. Also include general banquet preparation, room refreshes, and maintaining a sanitary environment.
Marriott at Courtyard, Philadelphia, PA 02/2002 - 04/2002
Responsible for maintaining high service standards, handling cashiering responsibilities and check control procedures. Serving all food and beverage items according to established procedures;
Assisting with busing tables when necessary; making sure that the water glasses are filled,
that the table is free from dirty dishes, etc and maintaining knowledge of food items.
Hospitality Staff, Upper Darby, PA 10/2001 - 04/2002
Responsible for servicing various hotels and conference center clients including adhering to the specifications and standards providing the highest quality and timely service to guests who are dining in the respective properties; observing diner to respond to guests' dining needs; clear, set up and reset tables before during and after events and constantly maintaining tables by removing any and
all unnecessary or used service ware.
Celebrations, Bensalem, PA 08/2001 - 02/2002
Responsible for ensuring guest satisfaction by serving menu items, proper timely service, and follow up; checking station to ensure all tables are set properly and ensuring that the proper course is served at the appropriate time.
School: Gloucester County College, NJ 2000
Associates Computer Science Degree