Sample Medical Receptionist Resume

Professional Experience

Capital Medical, Miami, FL (March 2013 to October 2016)
Medical Receptionist

  • Maintained surgeon’s calendar for patients seen at the Hospital
  • Scheduled patients for surgery, office visits, and consultations – logged appointments in DAQ billing system
  • Prepared patient intake charts and updated with demographic and insurance information
  • Coded invoices with accurate procedure codes according to CPT codebook.
  • Greeted visitors and callers with professionalism and diplomacy
  • Confirmed and logged demographic and insurance information
  • Managed large, complex filing system


Kruger, Miami, FL (November 2009 – January 2012)
Medical Receptionist

  • Answered high volume telephone system (100 + calls per day) for Patient Care Services prompt and courteously
  • Responded to routine public inquiries with accurate and reliable information
  • Typed daily requisitions and other correspondence and forms for executive office staff
  • Tracked time and attendance for 50+ nursing staff along with posting work assignments
  • Verified work hours by collecting payment invoices, acquiring signatures, and submitting for payment
  • Signed and distributed payroll checks


Melina Clinic, Miami, FL (July 2005 – October 2009)
Medical Receptionist

  • Head of check in at front desk which included checking over patient demographics, insurance coverage and reason for visit
  • Checked out patients for follow up appointments and answered questions pertaining to their next visit
  • Updated Doctor schedules daily for the next days appointments
  • Completed patient referrals for various specialty appointments
  • Distributed and filed charts upon request for Doctors and Medical Assistants.


Greater Southeast Community Hospital, Miami, FL (March 1998 – June 2005)
Medical Receptionist

  • Responsible for physicians daily schedules
  • Scheduled 50+ patient appointments daily for Internal Medicine/Infectious Disease Practice
  • Collected and processed large payments from insurance companies and patient invoices
  • Prepared 100 paper and electronic medical records
  • Tracked and generated spreadsheets for end of day close out
  • Succeed in resolving numerous questions for patient needs
  • Scheduled and prepared countless requisitions for radiology testing
  • Verified patients insurance daily for eligibility for services rendered.


Strayer University – Healthcare Administration Certificate