Sample Assistant Branch Manager Resume


High Caliber Management Professional with experience leading an integrated marketing and sales team in a banking and financial environment, business to business sales. Recognized as a “turn-around” specialist, for ability to reengineer sales operations to increase sales profitability. Proven track record developing and nurturing business relationships to achieve maximum sales potential. Successful leader and mentor who empowers team members to achieve their maximum selling potential. Strong focus on team building and employee relations. Demonstrated ability to develop and execute long range strategic business plans. Extensive experience in cold calling, internet sales development, check authorization/guarantee.


Regions Bank, Dallas, TX 2008
Assistant Branch Manager

  • Responsible for assisting the day-to-day operations of the branch and staff.
  • Responsible for assisting in the development and assisting in ensuring staff achieve sales goals.
  • Manage all branch sales and operations.
  • Monitor branch service quality levels and coaches staff to achieve appropriate levels.
  • Assist in keeping branch is compliance with all bank policies and procedures.
  • Participate in training and meeting on sales and operation issues with branch management and staff.
  • Ensure compliance, audit and security procedures are adhered to at branch location.
  • Perform management duties, exercising usual authority concerning staff, performance appraisals promotions and terminations.
  • Provide leadership, coaching and mentoring to subordinate group.
  • Responsible for training and development of subordinate staff.
  • Monitor employee activities, assist with problems, and take action when necessary to ensure work quality standards and planned schedules are maintained.

Nova Information Systems Inc, / Regions Bank ,Dallas, TX 2007

Account Executive

  • Responsible for selling MasterCard/Visa acquirer services to prospective customers.
  • Successfully negotiated discount rates to new business clients.
  • Established a working relationship with Value Added Resellers (VARs) in obtaining leads.
  • Managed and prospected portfolio of accounts while directing the activities and result of the team.
  • Peripheral Products sold as Gift Cards, Electronic Checks, and Debit.
  • Lead Officer for Regions Bank in the Dallas Ft. Worth area.

Bank Of America, Dallas, TX 2006

Loan Officer

  • Developing contacts with realtors, builders, developers and title companies to obtain new leads.
  • Responsible for securing all pertinent application generated information needed to ensure the prompt and efficient processing and funding of all loans.
  • Maintains consistent communication flows throughout loan process, between all involved parties.
  • Responsible for establishing, developing and maintaining quality referral sources.

Global Payments Inc. Dallas, TX 2001-2005

Regional Manager

  • Develop and train teammates in effective sales and cross selling techniques, increasing referrals and bottom line profit.
  • Cultivate and enhance business development relationships with the branches and Line of Business divisions within the partner bank, increasing the profitability of the Texas portfolio by 40%.
  • Completely turned around sales performance taking the team from last to 2nd, maintaining that position for the balance of 2003, 2004 and 2005.
  • Built team unity and empowered employees to achieve corporate sales goals.

Paymentech, Dallas, TX 2000

Business Development Manager

  • Successfully negotiated discount rates to new business clients.
  • Established a working relationship with Value Added Reseller (VAR) in obtaining leads.
  • Managed and prospected portfolio of accounts while directing the activities and result of the team.

Heartland Payment Systems, Dallas, TX 1999-2000

Division Manager

  • Forecasted annual sales, attrition budget and annual expense budget for Sales Division, improving profitability of division by 25%.
  • Presented to senior management a profitability measurement system for the merchant portfolio tracking financial performance, product development, and underwriting policy for the merchant business in order to fine tune appropriate business decisions.
  • Increased Portfolio by 15,000 new accounts achieving strategic goal of developing small business penetration.
  • Established new Value Added Resellers and Check Venders to facilitate leads.

Unified Merchant Services, Inc., Dallas, TX 1995-1998

Manager of Corporate Accounts

  • Achieved Annual Sales Volume of $150,000,000 during 1998.
  • Established a working relationship with the officers of NationsBank and their customers.
  • Conducted cold calls and joint calls with NationsBank officers, making impromptus and scheduled presentations to corporate officers and small business.
  • Managed over 1500 merchant portfolios, successfully negotiated discount rates, troubleshooting, complete training and general account management.

NationsBank of Texas, N.A. Dallas, TX 1973-1995

Sales Account Manager/Assistant Vice President

  • Achieved Top sales for 1992 – 1997.
  • Accepted position with joint venture formed by NaBanco and NationsBank in June 1995.
  • Achieved 1997 Annual Sales Volume of $250,000,000.
  • Restructured Agent Bank Sales Program, improving user effectiveness.
  • Conducted cold call and referral sales to VISA/MasterCard prospective merchants.
  • Trained merchant personnel on use of specialized systems for retail, restaurant, lodging, and indirect retail businesses on six networks.
  • Trained all Agent Bank personnel and monitored program to ensure integrity.
  • Trained and supervised new sales personnel in Texas.
  • Acquired and managed several national accounts ($30,000,000 +).
  • Reduced Agent Bank attrition by 50% in 1994-1995.

Professional Development

  • American Banker’s National School Banking Courses (Accelerated Principles of Banking and Fraud)
  • Other Seminars (MasterCard / Visa Chargeback Seminar. Focused Selling, Leadership)
  • Southwest Banking School at SMU
  • Fred Pryor Seminars (Managing People, Basic Supervision, Time Management)