Office managers are individuals who direct, coordinate, and plan supportive services for organizations. Responsibilities for individuals within this vocational sector may vary. However, some of the more common responsibilities include office upkeep, mail distribution, and record keeping. Office managers will also typically play a role in supervising activities and maintaining the facility.
In some cases, employers require individuals who apply for an office manager position to have a bachelor’s degree. As such, you may want to consider completing a degree program like the Bachelor of Science in Business Administration. This degree program provides participants with an in-depth study of related fields such as business and business management. Some general areas of study within this type of degree program will include accounting, economics, financial management, marketing, computer technology, business leadership, human resources
By earning the bachelor’s degree, individuals can attain a competitive edge when entering the job market. Additionally, earning the degree increases the likelihood of promotion to an upper-management position.
Certification is another qualifying factor you should consider when preparing to become an office manager. While holding a certificate is typically not a prerequisite for employment, certification functions as proof that you have attained valuable skills that are relevant to the field of office management. There are several types of certifications, and testing options vary according to industry. The International Facility Management Association (IFMA) provides managers with the option to take the Certified Facility Manager (CFM) exam for people who are interested in facility management.
Employment for office managers is expected to increase by 8% between the years of 2014 to 2024. This is about as fast as the national average for all vocations. Having a qualified individual on staff who can complete tasks such as being prepared for office emergencies and effectively managing facilities will be important across numerous industries.
The average annual salary for an office manager was $86,110 in May of 2015. There are several factors that can directly impact annual earnings within this career sector. Some of those factors include education, experience, and employer. The location of the job can also increase or decrease yearly earnings.
- Study.com: How to Become a Certified Office Manager
- Snagajob: Office Manager Job Description
- U.S. Bureau of Labor Statistics: Administrative Service Managers
Office Manager Resume Example
LogoNation, Miami, FL (March 2012 – September 2016)
- Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions
- Lowered office expenditures 15% by implementing needed controls on stock/supplies and standardizing ordering procedures
- Prepared new approach for training customer service staff to ensure that the staff was better prepared for issues, reducing errors by 15
- Took responsibility for all the administrative processes within the office and for assisted senior managers in setting measurable objectives and key performance indicators
- Monitored achievement of sales objectives and key performance indicators
- Supervised office support staff
Osram Conductors, Miami, FL (March 2008 – September 2011)
- Closed the company books at the end of the month ensuring systems and internal controls were followed
- Managed all petty cash and office supply expense accounts. Reconciled bank balances; recorded general ledger entries
- Coordinate daily staff duties and responsibilities for vendors, supervisors, office staff and field technicians
- Prepared Agenda for monthly meeting with field supervisor and prepared minutes of the meeting
- Personally handled elevated customer service complaints/issues and answer questions on billings
- Created price lists for new and current customers
- Prepared memorandum to both employees and subcontractors regarding office policies and other policies necessary to meet customers’ requirement
ICS Industries, Miami, FL (March 2002 – September 2007)
- Practiced an “Open door” policy to foster a positive work environment for employees to comfortably and confidentially ask questions, communicate concerns and maintain employee morale
- Hired to fill a crucial role that stabilized office environment, ensured legal compliance, and supported the employee experience
- Oversaw current employee satisfaction and productivity, ensured that the workplace was running efficiently
- Facilitated onboarding process and new hire orientation
- Reconciled 8 different vendor accounts
- Maintained official records of employee participation in all training and development programs
Southern Illinois University at Carbondale
Bachelors Degree in Business Management