Sample Billing Specialist Resume

Summary

Results-driven Finance Professional with Credit & Collections skills that incorporates strategic planning and analysis, risk assessments, and varying benchmark analyses to mitigate short- and long-term objectives. Effective in creating a productive and positive environment as a valued team member with leadership drive.

Professional Experience

Robert Half International, Inc. Savannah, GA 2009 - Present
Credit & Collections Manager
Managed credit & collections for two companies for a customer base of over 600 customers with a combined monthly AR balance of $7.5M.

Processed credit analysis through Dunn & Bradstreet assigning credit limits based on results.

Placed collection calls to customers to secure payment of outstanding invoices. Provided customer with required documentation to process payment. Researched and resolved customer disputes.

Prepared weekly financial aging reports for management. Participated in monthly financial meetings with management to advise of accounts and recommend / engage actions to resolve issues and secure payment.

Supervised cash application personnel with daily deposits. Executed plans of improvement and process efficiencies by supporting personnel with gainful understanding of cash application processes and information. This drove accountability for accurate cash applications. Set goal of unapplied cash less than thirty days outstanding.

Siemens Building Technolgies, Inc. Savannah, GA 2001 - 2009
Senior Credit & Collections Rep
Performed credit approval and collections for a customer base of 400 customers with a monthly AR balance of $1.5 M. Exceeded company monthly and annual goals for the years 2008 & 2009.

Placed collections calls to customers to secure payment of outstanding invoices. Provided customer with required documentation to process payment. Researched and resolved customer disputes. Worked with internal departments to resolve issues and advise of customer requirements to pay.

Processed credit analysis for new and existing customers. Determined credit worthiness through Dunn & Bradstreet Global Decision Maker. Reviewed and researched customer references when necessary dependent upon GDM result. Provided alternative measures to customers to provide credit. Some examples of this are joint check agreements and Payment & Performance Bonds.

Entered and prepared billings. Pulled monthly reports for project managers to review and approve billings. Prepared special billing documents as requested by customers. Completed lien wavers. Mailed invoices and back up documentation to customers.

Provided guidance and executed plans of improvement for collections and process efficiencies by supporting field personnel with gainful understanding of financial processes and information. This drove accountability for accurate financial allocations and tracking.

Maintained unapplied cash at less than 30 days. Processed refunds to customers.

Allied Fashions Savannah, GA 1999 - 2001
Accounts Payable Clerk

Coded and entered invoices into AS400. Annual volume $1.5 M.

Assisted vendors with billing issues.

Ensured receipts and purchase order accuracy.

Prepared financial reports for management.

Spherion Savannah, GA 1998 - 1999
Receptionist Administrative Assistant

Performed light bookkeeping. Answering multi line phone system, preparing quotes, coding invoices, filing and light typing. Provided back up support for AR & AP

Eastern Professional Staffing Savannah, GA 1996 - 1998
Office Assistant

Acting staff coordinator. Conducted interim interviews and processed applicant testing. Processed payroll, accounts payables, accounts receivables, collections, data entry, answering telephones and customer relations.

Savannah Labs & Environmental Services Savannah, GA 1991 – 1995
Office Assistant

Received and distributing samples for analytical testing. Prepared and packaged sample containers. Entered analytical data for testing performed which resulted in billings being produced

Education

Hershel Victor Jenkins High School, Savannah GA 1981